{"id":11896,"date":"2018-07-11T16:50:29","date_gmt":"2018-07-11T14:50:29","guid":{"rendered":"https:\/\/www.blackip.nl\/?page_id=11896"},"modified":"2026-11-05T12:21:06","modified_gmt":"2026-11-05T11:21:06","slug":"support","status":"publish","type":"page","link":"https:\/\/www.mx-relay.com\/en\/support\/","title":{"rendered":"MX-Relay Support"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-bottom:80px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_4_5 4_5 fusion-four-fifth fusion-column-first\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;width:80%;width:calc(80% - ( ( 4% ) * 0.8 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"--fontSize:18;--minFontSize:18;line-height:1.5;\">The support team<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><p>The MX-Relay team consists of solution-oriented and motivated employees who support your organisation in case of emergencies.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"--fontSize:18;--minFontSize:18;line-height:1.5;\">Broad expertise<\/h2><\/div><div class=\"fusion-text fusion-text-2\"><p>We are MX-Relay. For almost two decades, we protect email from companies. Technological innovations challenge our spam experts to continuously work on the latest email security concepts. Focused on the total email infrastructure, focusing on anti spam, ransomware, malware, archiving and backup services, but also on fraud protection by training users and organizations to increase awareness about risk derivatives.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-last\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;width:20%;width:calc(20% - ( ( 4% ) * 0.2 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><p><center><img decoding=\"async\" src=\"\/wp-content\/uploads\/2019\/02\/mx-relay-400x400.png\" width=\"200\" alt=\"Support\" \/><\/center><\/p>\n<\/div><div class=\"fusion-aligncenter\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:support@mx-relay.com\"><span class=\"fusion-button-text\">Open a support ticket<\/span><\/a><\/div><div class=\"fusion-text fusion-text-4\"><p><a title=\"See here for more information about a malfunction\" href=\"\/en\/storingen\/\">SERVICE INCIDENTS<\/a><br \/>\n<a title=\"Here you have an overview of MX-Relay servers\" href=\"\/en\/servers\/\">SERVERS<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-section-separator section-separator triangle fusion-section-separator-1\" style=\"--awb-border-bottom:1px solid #ffffff;--awb-spacer-height:1px;--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-icon-color:#ffffff;\"><div class=\"fusion-section-separator-svg\"><div class=\"divider-candy-arrow bottom\" style=\"top:0px;border-top-color: #ffffff;\"><\/div><div class=\"divider-candy bottom\" style=\"bottom:-21px;border-bottom:1px solid #ffffff;border-left:1px solid #ffffff;\"><\/div><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:75px;--awb-margin-bottom:0px;--awb-background-color:#1381b9;--awb-flex-wrap:wrap;\" >\n<div class=\"fusion-builder-row fusion-row\">\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;width:48%;margin-right: 4%;\">\n<div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\">\n<div class=\"fusion-fa-align-center\"><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon fa-server fas circle-no fusion-animated\" style=\"--awb-font-size:96px;\" data-animationtype=\"fadeInDown\" data-animationduration=\"0.5\" data-animationoffset=\"top-into-view\"><\/i><\/div>\n<div class=\"fusion-sep-clear\"><\/div>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;width:100%;\"><\/div>\n<div class=\"fusion-sep-clear\"><\/div>\n<div class=\"fusion-text fusion-text-6\">\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #ffffff;\">MX-Relay Servers<\/span><\/strong><\/h2>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Find an overview of our servers and IP addresses on this page.<br \/>\n<\/span><\/p>\n<\/div>\n<div class=\"fusion-aligncenter\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-3 fusion-button-default-span fusion-button-default-type\" target=\"_self\" title=\"Go to our server overview\" aria-label=\"Go to our server overview\" href=\"\/en\/servers\/\" rel=\"noopener\"><span class=\"fusion-button-text\">View our servers<\/span><\/a><\/div>\n<div class=\"fusion-clearfix\"><\/div>\n<\/div>\n<\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;width:48%;\">\n<div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\">\n<div class=\"fusion-fa-align-center\"><i class=\"fb-icon-element-4 fb-icon-element fontawesome-icon fa-exclamation-triangle fas circle-no fusion-animated\" style=\"--awb-font-size:96px;\" data-animationtype=\"fadeInDown\" data-animationduration=\"0.5\" data-animationoffset=\"top-into-view\"><\/i><\/div>\n<div class=\"fusion-sep-clear\"><\/div>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;width:100%;\"><\/div>\n<div class=\"fusion-sep-clear\"><\/div>\n<div class=\"fusion-text fusion-text-8\">\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #ffffff;\">MX-Relay service incidents<\/span><\/strong><\/h2>\n<p class=\"title text-left mb-2\" style=\"text-align: center;\" data-ats-id=\"zipcode-input-form-title\"><span style=\"color: #ffffff;\">Check here directly if there is a malfunction. <span class=\"text-nowrap\">on your cluster.<\/span><\/span><\/p>\n<\/div>\n<div class=\"fusion-sep-clear\"><\/div>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:0px;margin-bottom:25px;width:100%;\"><\/div>\n<div class=\"fusion-sep-clear\"><\/div>\n<div class=\"fusion-aligncenter\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-5 fusion-button-default-span fusion-button-default-type\" target=\"_self\" title=\"More information about a malfunction? Look here\" aria-label=\"More information about a malfunction? Look here\" href=\"\/en\/storingen\/\" rel=\"noopener\"><span class=\"fusion-button-text\">View service incidents<\/span><\/a><\/div>\n<div class=\"fusion-clearfix\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>MX-Relay Servers Op deze pagina vindt u een overzicht van al onze servers en IP nummers. Ga naar onze servers MX-Relay Storingen Bekijk hier direct of er een storing bekend is op uw cluster. Ga naar storingen<\/p>","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-11896","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mx-relay.com\/en\/wp-json\/wp\/v2\/pages\/11896","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mx-relay.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mx-relay.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mx-relay.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mx-relay.com\/en\/wp-json\/wp\/v2\/comments?post=11896"}],"version-history":[{"count":47,"href":"https:\/\/www.mx-relay.com\/en\/wp-json\/wp\/v2\/pages\/11896\/revisions"}],"predecessor-version":[{"id":17443,"href":"https:\/\/www.mx-relay.com\/en\/wp-json\/wp\/v2\/pages\/11896\/revisions\/17443"}],"wp:attachment":[{"href":"https:\/\/www.mx-relay.com\/en\/wp-json\/wp\/v2\/media?parent=11896"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}